Mobile / App
This page explains how hadiyah138 collects, uses, and protects the information connected to your account — including how you access the lobby, process transactions via DANA, ShopeePay, or Bank Transfer, and interact with our platform. Your data choices matter to us, and we want you to know exactly where your information goes and how to manage it.
When you create and use your hadiyah138 account, we collect information needed to run your account session: your login credentials, device type, the pages you navigate inside the lobby, and the payment methods you connect — including DANA, ShopeePay, and Bank Transfer. We collect this to verify your identity, process your transactions accurately, and keep your account accessible across sessions. We do not sell your personal data to third parties. Anonymised, aggregated usage data may be used internally to improve navigation and lobby layout. Where you connect a local payment method like DANA or ShopeePay, the verification steps and data handling for those services fall under those providers' own terms as well as ours — check both before linking. Cookies and session tokens are used to keep you logged in and to remember your lobby position on mobile. You can clear these through your browser settings at any time; clearing them will log you out of the current session. Data retention periods depend on account status and applicable local law in eligible regions. For the current retention schedule applicable to your account, check your account dashboard after login or contact our support team directly.
Payment data processed via DANA is handled under both our privacy terms and DANA's own data policy. We store only what is needed to confirm your transaction status.
ShopeePay connection data is used solely for deposit and withdrawal confirmation. We do not retain your ShopeePay PIN or full wallet credentials on our servers.
Bank account details you provide for Bank Transfer are encrypted and used only to match incoming and outgoing transactions to your hadiyah138 account.
Session cookies keep your mobile lobby position and login state active. These expire at the end of your session or can be cleared manually through your device browser settings.
Not every interaction with hadiyah138 falls under a single rule. Some parts of your experience — your account, your transactions, the content in our lobby — are covered directly by this policy. Others, like third-party payment apps or external links, have their own terms. Here is a clear breakdown so you know what this policy covers and what it does not.
Your login session, account profile details, and authentication records are fully covered by this policy. We control how that data is stored and who can access it within our platform.
Transaction records processed through our platform — including DANA, ShopeePay, and Bank Transfer flows — are covered here for our side of the data. The payment provider's own privacy terms apply to their side of the transaction.
How you navigate the lobby, which game categories you open, and your session behaviour on hadiyah138 pages are covered by this policy and used only for internal platform operation.
External links, integrated payment apps, and game studio software operate under their own privacy terms. This policy does not extend to data you share directly with those third parties outside our platform.
You have practical options when it comes to the information we hold about your account. Reviewing what we have, correcting an error, or asking a question about how your data is used are all straightforward steps you can take at any time. Some of these actions are available directly in your account dashboard after login; others go through our support team. Keep in mind that certain data — such as completed transaction records — may be retained for a defined period under applicable local law in eligible Indonesia regions, even after a correction or removal request is submitted. Our support team can clarify what applies to your specific account and walk you through the current state shown in your account settings.
Log in to your account and open the account settings section to see the personal details and transaction history we hold. The current state is shown there after login, without needing to contact support first.
If your contact details, linked payment method, or profile information is incorrect, you can update it through the account settings page or by submitting a correction request to our support team with the relevant details.
For questions about how your specific data is used, how long it is kept, or whether it has been shared with any third party, send a written query to our support team. We aim to respond to data queries clearly and without delay.
If you want to ask about removing account data, contact us directly. Availability of full removal depends on local law and the retention obligations that apply in your region at the time of the request.
If you have a question about how your data is handled, want to correct information, or need to escalate a privacy concern, these are the paths to reach our team. All privacy-related queries go through the same support team that handles account and payment questions — use whichever channel fits your situation.
Open the chat icon in your account dashboard to connect with our support team directly. This is the quickest path for questions about your current account data or payment records linked to DANA or ShopeePay.
Send a written privacy question or data correction request to our support email address listed in the account help section. Written requests are useful for formal data review or removal queries that need a recorded response.
The help section inside your account dashboard includes a privacy FAQ and links to submit a support ticket. For data-related requests tied to your transaction history, use the ticket form so our team can match your query to your account accurately.
Our approach to your data is built around the account functions you actually use: login security, payment confirmation, and lobby navigation on mobile. Here is what that looks like in practice across the areas that matter most to your account.
Login sessions use encrypted tokens that expire after inactivity. If you access hadiyah138 across devices — switching from phone to desktop mid-session — each session is authenticated separately. You can review active sessions in your account security settings.
We use session cookies to maintain your lobby state and keep navigation smooth on mobile. These do not track activity outside our site. You can clear or block them through your browser settings; doing so logs you out of the current session.
Account and transaction data is kept for the period required under applicable local law in eligible regions. The specific retention period for your account type is shown in your account dashboard or available from our support team on request.
When this privacy policy changes, we update the version date at the top of this page. For significant changes that affect how your data is used, we will notify you via the contact method registered to your account before the change takes effect.
These are the questions we hear most from account holders about how their data is handled on hadiyah138. If your question is not covered here, reach out through the support paths listed on this page.
We collect the details you provide during registration — contact information, login credentials, and the device and browser type used to access your account. Once active, we also record lobby navigation and transaction activity to operate your account correctly.
We do not sell your personal data. Data shared with payment providers like DANA, ShopeePay, or Bank Transfer is limited to what those providers need to confirm your transaction. Each provider handles their portion under their own privacy terms alongside ours.
Log in and open your account settings page — the current state of your profile, linked payment methods, and transaction history is shown there. For a full data review request, contact our support team through live chat or the email form in the help section.
Yes. Profile corrections can be made directly in account settings. For removal requests, contact our support team in writing. Availability of full data removal depends on local law and retention obligations applicable in your region at the time of the request.
Retention periods follow applicable local law in eligible Indonesia regions. The period that applies to your account type is shown in your account dashboard after login, or our support team can confirm it for your specific account on request.
Inactive accounts may be retained for a period defined by local legal requirements before data is removed. If you want to know the current status of your account data or initiate a formal closure request, contact our support team directly with your account details.